Guarantee and service

Guarantee

Our company uses the best materials. That is why we provide unusual 20-year guarantee on structural wooden robinia parts (such as wooden poles and square timber), 5-year guarantee on the supporting structures and 2-year legal guarantee to all other parts of the play elements.

Game sets from robinia wood are among the best products of its kind

Lifetime of robinia play elements (even if not treated with any coating) is at least 20 years, which is several times longer compared to the products from soft spruce wood.

We use only stainless steel joining material. Components such as cables, slides, handles and other accessories are purchase only from the highest quality international companies.

XPERIAMUS Ltd. produces all the play elements in accordance with the appropriate safety standards (EN1176 and EN1177). We can produce almost anything according to your wishes.

Service

Relationship with our customers is very important to us. For us, the nicest sale is based on recommendation. That is why we produce superior quality and provide reliable service. We provide warranty and post-warranty service. We offer the possibility of annual service inspections, immediate delivery of spare parts, design recoating.

Realization of repair or maintenance, we try to make as soon as possible from reporting to us.

We can deliver the components that we keep in stock promptly. In each country, our partner companies take care of the service of playgrounds.